Fulfillment policy.

NASSM services include NASSM membership and NASSM conference registration. NASSM memberships can be refunded in full if a refund request is made no later than 14 days after payment. NASSM memberships are good through December 31 of the calendar year, after which time they will expire (Note: any membership purchased on or after November 1 will automatically renew for the following calendar year). No refunds for memberships will be given after 14 days from payment. NASSM conference registration can be refunded in full less a $50 non-refundable registration fee prior to April 1. Any refund requests received between April 1-May 15 will be refunded 50% of registration fee. No refunds of registration fees will be provided for refund requests made after May 15.